Orders & Accessioning
From requisition capture to a specimen on the bench.
- Requisition capture and editing
- Receive sample
- Tube scan at the bench
- Bulk requisition upload
- Saved and draft requisitions
- Consent capture
- Per-accession activity log
Cloud-native LIS
The brain of
The brain of
the lab.
Lab Hub turns laboratory data into action. Analytics reveal bottlenecks, shipments and other features make operations smooth, and AI-assisted tools make work easier and quick — while exceptions stay visible for human review.
- 19
- Platform modules
- 24/7
- Technical support
- 100%
- Cloud-native
Specimen ACC-24815
VERIFIED- ✓Order received directly from EMR
- ✓Sample receiving and accessioning
- ✓Test performed and result uploaded
- ✓Auto and manual verifications
- ✓Report published directly to EMR
One connected record follows every handoff, with a chain of custody behind it.
Platform areas
Everything the lab runs on, in one place.
Lab Hub carries the patient management and EMR connectivity expected of an LIS, plus the sample tracking, batch processing, and configurable workflows expected of a LIS.
Laboratory Operations
Bench workflows for genetic, molecular, and genetic testing.
- Molecular plate maps and wells
- QC report and Levey–Jennings chart
- Equipment registry
- Complete bioinformatics pipeline
- PharmD review and approval
- Compendium with user control
Revenue Cycle Management
Coding, claims, and collections without leaving the LIS.
- RCM worklist
- Charge master
- Payers and clearinghouse submission
- Real-time insurance eligibility
Intelligence & Automation
Prediction, document AI, and embedded analytics.
- Reimbursement prediction
- Requisition OCR
- Tube label vision extraction
- Detailed dashboard & analytics
Inventory & Logistics
Reagents in, specimens and supplies out.
- Items, categories, and vendors
- Purchase orders and stock entry
- Barcode generation and verification
- Shipping and return labels, and address book
- Shipments and tracking
- Supply orders
Portals
A tailored workspace for every party the lab works with.
- Facility portal
- Provider portal
- Sales rep portal
- Phlebotomist portal
- Facility onboarding
Platform, Governance & Communications
Each lab has its own configuration, branding, roles, message templates, and record of who did what.
- Roles, permissions, and menus customization
- MFA and other security measures
- Detailed activity logs
- Consent management
- Support ticketing
- In-product release notes
- Inbound and outbound fax
- Emails and SMS
- Communication logs
- Real-time in-app notifications
How it works
Five steps, one connected record.
Every handoff is timestamped against a user.
-
1
Ordered
EMR / manual order received
Mapped orders create the requisition automatically; incomplete orders enter a review queue.
-
2
Received
Barcode verified
Accessioning records the user with timestamp.
-
3
Resulted
Worklist sent
Results uploaded into the LIS.
-
4
Verified
Results evaluated
Auto-verification releases clean results and routes flags and delta checks for review.
-
5
Reported Final
Report published
Final reports reach configured EMR, facility portal, and/or fax with delivery status on record.
Intelligence & automation
The parts of the job software should have taken already.
Paper gets read, labels get scanned, and an order carries a reimbursement forecast before it leaves the bench. The lab stays in the decision; the typing goes away.
Reimbursement prediction
When a requisition is submitted, Lab Hub scores it against historical claim outcomes for that payer, panel, and diagnosis combination — returning an expected pay rate, a confidence level, a weighted score, and a recommendation before the claim goes out.
Requisition OCR
Faxed and scanned requisitions are read into structured orders — patient, insurance, diagnosis, and tests. Drop a stack of PDFs in at once and they come back as separate order drafts ready for review.
Tube label vision
Point a camera at a sample tube and the LIS reads the patient name, date of birth, and test type off the label, matching it to the open order instead of asking someone to key it in.
Detailed dashboards
Operational and financial dashboards render inside the application against your own warehouse — no second tool to log into, and no exporting to spreadsheets.
Prediction sample
ILLUSTRATIVE- Panel
- Urinary Tract Infection
- Payer
- Medicare FL
- Diagnosis
- N39.0
Pay rate
87.4%
Weighted score
0.91
Confidence
High
Avg. reattempts
1.2
Recommendation
Submit as coded — payer history supports this pairing.
Illustrative output. Predictions can be drawn from your own historical claim data.
Revenue Cycle Management
Billing lives inside the LIS, not beside it.
The result that leaves the bench and the claim that leaves the billing desk come from the same record — so coding, eligibility, and collections never drift out of sync with the order.
RCM worklist
Cases queue by coding status, so nothing sits unassigned between resulted and billed.
Charge master
CPTs mapped to diagnosis codes and payer-specific pricing in one maintained table.
Clearinghouse submission
Once coded, submit claims directly from within the LIS.
Insurance eligibility
Real-time eligibility check against the insurance details.
Insurance AR
Remittance and AR files upload and process into billing records, with aging visible on the dashboard.
Payments
Facility and reference labs invoiced as per their own rates, with hosted checkout for card payment.
Interface manifest
Systems Lab Hub interfaces with.
Lab Hub is integrated with different EMRs with some ongoing integrations too, including Athena, eCW, Elation ModMed, etc.
Controls and governance
Each lab gets its own configuration, branding, roles, and audit history.
Security
- ✓ Data encrypted in transit and at rest
- ✓ Multi-factor authentication with trusted-device recognition
- ✓ User access controls
- ✓ Multi-tier approvals for results and amendments
Access
- ✓ Role-based access
- ✓ Menus and permissions configurable per role
- ✓ Per-lab configuration, branding, and other features
Record keeping
- ✓ Activity logs on user’s each critical action
- ✓ Consent text versioned per tenant and test type
- ✓ Support tickets and in-product release notes
- ✓ Multiple files sharing with sales reps within the portal
Compliance stays your lab's program — Lab Hub supplies the controls, records, and reports it runs on.
Implementation & support
- 1 Intake checklist
- 2 Configuration
- 3 Training
- 4 Go-live
Onboarding and technical support are all included.
Our clients
Labs running on Lab Hub.
Elixir Diagnostics
Genetic & molecular diagnostics · Precision medicine
Elixir Diagnostics specializes in precision medicine to optimize treatment, lifestyle, and overall health outcomes.
Cove Diagnostics
Molecular diagnostics
Cove Diagnostics specializes in molecular testing with quick turnaround time.
Portals
Everyone who touches an order gets their own door.
Each portal is scoped to what that role is allowed to see. A rep never sees another rep's facilities, and a provider never sees the bench.
Facility portal
Client sites place orders, follow specimens, pull results, and reorder supplies.
Provider portal
Ordering providers review their own patients' orders and finalized reports.
Sales rep portal
Reps track their book, clear on-hold orders, onboard facilities, and have access to documents and guides shared with them.
Phlebotomist portal
Field collectors can submit requisitions directly from their portal.
Public facility onboarding
New client sites complete a public onboarding form — specimen handling, acknowledgements, account details — that lands in a review queue of the lab admin, instead of an inbox.
See the brain of the lab at work.
See a representative workflow in Lab Hub — a live walkthrough with a specialist focused on your lab type.